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Corporate Systems Support
Apt Business Solutions has a demonstrated capability to provide IT support and maintenance
services for your running systems. These services are closely aligned with the guidelines
offered by the internationally recognised Information
Systems Infrastructure Library (ITIL), so you can be assured of complete
and robust sustainment of your business information systems.
Our support services include:
- Incident Management,
- Problem Management,
- Configuration Management,
- Release Management,
- Automation of physical Configuration Status Accounting (CSA),
- Automation of Capacity Management and Monitoring, and
- Change Management
We are also adept at tailoring these services to integrate with and/or compliment
your existing IT support infrastructure and processes.
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